We want Invoicify to be an easy decision, so our cancellation and refund terms are written plainly and match exactly how our billing system behaves.
What this policy covers
Invoicify is a subscription-based software service provided by Techtrio Automation. This policy explains how cancellations and refunds work for paid Invoicify subscriptions. Invoicify does not sell physical goods, so there are no shipping-related returns — see our Shipping & Delivery Policy.
Your 7-day free trial
Every new account starts with a 7-day free trial with full access to features. We do not collect payment during the trial, and you are not charged automatically when it ends. You are only billed if you actively choose and confirm a paid plan.
Cancelling your subscription
You can cancel a paid subscription at any time from Billing in your account settings, or by contacting us. When you cancel, auto-renewal stops and you keep access until the end of your current billing period. If you simply turn off auto-renewal (rather than requesting a refund), no refund is issued — your plan stays active until the period ends and then lapses.
Refund window
If you request a refund after being charged for a paid plan, the amount refunded depends on how soon you cancel after that payment:
| If you cancel | Refund of that payment |
|---|---|
| Within 24 hours of payment | 75% |
| Within 7 days of payment | 50% |
| After 7 days | No refund |
The window is measured from the date of the charge you are seeking to refund. It applies per payment — for example, an annual charge is assessed from the date that annual payment was made.
How refunds are processed
Approved refunds are issued through our payment processor, Razorpay, back to your original payment method. Once approved, the refund is initiated immediately on our side; it typically reflects in your account within 5–10 business days, depending on your bank or card issuer. We do not store your card details — they are handled securely by Razorpay.
How to cancel or request a refund
Cancel from Settings → Billing in your dashboard, or contact us with your account email and the payment reference:
- Email [email protected]
- WhatsApp +91 96015 03959
Taxes
Subscription fees are in Indian Rupees (INR) and exclusive of applicable GST (currently 18%), which is added at checkout. Refunds are calculated on the amount you paid, per the tiers above, in line with applicable tax rules.
Changes & contact
We may update this policy; material changes will be posted here with a new effective date. Questions? See our Terms of Service or email [email protected].